The Tech Grandkid · thetechgrandkid.com/guides/iphone-wifi/
Your iPhone or iPad won't connect to Wi-Fi. Try these steps.
Most Wi-Fi trouble is fixed by checking a setting or restarting the internet box. Try these in order.
This page is for you if
- Web pages won't load
- It says No Internet Connection
- Your Wi-Fi name doesn't have a checkmark
Do these steps
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Step 1: Check Wi-Fi is on
Open Settings and tap Wi-Fi. Make sure Wi-Fi is turned on.
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Step 2: Tap your network
Tap the name of your home Wi-Fi. When it's connected, you'll see a blue checkmark next to it.
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Step 3: Check Airplane Mode
Go back to Settings and make sure Airplane Mode is off.
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Step 4: Check another device
Try the internet on another phone, tablet or computer at home. If nothing works, the problem is the internet, not your iPhone or iPad.
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Step 5: Restart the router and modem
Unplug the internet box (the router, and the modem if you have a separate one). Plug it back in and give it a few minutes to start up.
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Step 6: Still not working
Call your internet company to ask if there's an outage in your area.
Last resort: reset network settings
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Step 1: Know what this erases
This erases all saved Wi-Fi passwords on the device. Have your Wi-Fi password ready. It's often on a sticker on the router.
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Step 2: Reset
Open Settings, tap General, then Transfer or Reset iPhone (or iPad). Tap Reset, then Reset Network Settings.
Check it with the source
We wrote these steps from these official pages. If your screen looks different, the official page is always right.
- Apple: If your iPhone or iPad won't connect to a Wi-Fi network https://support.apple.com/en-us/111786
Still stuck?
Tell Buster what you see, in your own words.
Or email us at buster@thetechgrandkid.com. Never send us a password or a code.