The Tech Grandkid · thetechgrandkid.com/guides/facebook-hacked/
Your Facebook was hacked. Here's what to do.
Hackers take over Facebook accounts to scam your friends. You can usually get it back and lock it down.
This page is for you if
- Friends say you sent them strange messages or asked for money
- You can't log in, or your password was changed
- You got a notice about a login you didn't make
Do these steps
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Step 1: Scan your computer or phone
The FTC says to update your security software and run a scan first. If it finds something, delete it and restart.
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Step 2: Use Facebook's recovery page
Go to facebook.com/hacked and follow the steps. Type it yourself. Don't use a link someone sends you.
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Step 3: Change your password
Once you're back in, pick a new, strong password you don't use anywhere else.
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Step 4: Sign out everywhere
Sign out of all devices so whoever got in gets kicked out.
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Step 5: Turn on two-factor
Turn on two-factor authentication so a password alone can't get someone in.
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Step 6: Check your recovery info
Make sure the email and phone number on the account are yours.
Tell your friends
- Post or text your friends that you were hacked. Tell them not to click links from you and to ignore any request for money.
- If the hacker also got into your email, change that password too. Email is the key to your other accounts.
Check it with the source
We wrote these steps from these official pages. If your screen looks different, the official page is always right.
- FTC: How to recover your hacked email or social media account https://consumer.ftc.gov/articles/how-recover-your-hacked-email-or-social-media-account
- Facebook: Recover a hacked account https://www.facebook.com/hacked
Still stuck?
Tell Buster what you see, in your own words.
Or email us at buster@thetechgrandkid.com. Never send us a password or a code.